About Commtronics of Virginia, Inc.
Commtronics of Virginia, Inc. is Motorola’s Premiere Service Partner and Platinum Channel Partner serving the Central and Southside regions of the Commonwealth of Virginia since 1957. Our two locations in Richmond and the Tri Cities house over thirty well-tenured employees, who combine to provide customers with over 500 years of wireless communications experience.
Our employees’ loyalty to our company is surpassed only by our steadfast commitment to our individual customers. We are proud to serve a diverse client base; stemming from manufacturing and industrial facilities in urban areas to agriculture in more rural environments, and encompassing state and local and federal government markets throughout. We provide a full range of wireless solutions for all.
Providing quality service to our customers is part of our daily mission at Commtronics. We accomplish this by mandating employees attend training seminars on “customer service”, as well as numerous hours of additional technical, sales, and service training. Other quality control steps we regularly include are evaluating test equipment to ensure our customers receive the most cost effective, rapid repair possible, and maintaining tight parts inventory control methods.
Our vast computerized data management system tracks a service order for repair from its inception to many years after the order is closed and the repair, completed. We can work with a customer to establish history, determine problems, and find resolutions. It is a vital tool in our mission for quality.
Aside from meeting Motorola’s highest standards for both sales and service, we are also ETA certified, which is the electronics industry’s most rigid standard, so our customers can rest assured they will have no regrets in choosing Commtronics of Virginia, Inc. to serve their communications needs.
consultation by phone:
Tri-Cities 804-732-2500 or Click Here
Consultants are available
Mon-Fri 8 AM - 5 PM EST